Loading...
Our robot is working hard to get everything ready for you!
Our robot is working hard to get everything ready for you!
Hardworking, dedicated and customer-focused professional with experience in Customer Care and Hospitality Services, skilled in providing excellent customer support and creating positive guest experiences. Strong ability to communicate effectively, understand customer needs, handle inquiries and complaints professionally, and build positive relationships with customers. Experienced in working in fast-paced service environments while maintaining a high standard of professionalism and service quality. Also familiar with basic sales, upselling, promoting services, and supporting business goals by identifying customer needs and recommending suitable products or services. A reliable, adaptable, and team-oriented individual with a strong commitment to customer satisfaction and business growth.
Address
Koteshwor, Kathmandu, Bagmati, Nepal, 46000
Nationality
Nepali
Gender
Male
Date of Birth
6/19/1999
Marital Status
Single
Native Language
Nepali
Years of Work Experience
1-3 years
Current Employment Status
Unemployed
Professions
Front desk agent | Waiter / Waitress | Customer Relationship Manager
Industries
Consumer Goods | Hotel | Rental and Leasing Services
Highest Level of Education
Higher Secondary (+2/A Levels/IB)
Preferred Work Locations
Kathmandu, Nepal
Job Search Status
Ready to interview
Respond to customer inquiries via phone, email, chat, or social media.
Provide clear and accurate information about the products or services and guide them through polices and procedures.
Look after customer cpmplaints and service issues and follow up to ensure issues are fully resolved.
Process orders, returns, refunds, and exchanges.
Assist customers with billing questions, and payments.
Commmunicate with customer professionally and clearly by ensuring their satisfaction and promote brand loyalty.
Duolingo English Test
Ovarall score: 115/160
A comprehensive timeline showcasing my career progression, education, and projects
Greet guests and seat them when needed.
Ensure orders and served correctly and on time.
Inform guests of specials and menu changes.
Handle cash, cards, and guide guests throughout their stay.
Keep dining and service area clean and organized.
Interact with guest professionally, understand their needs and fulfill them accordingly.
Ensure customers satisfaction and maintain customers relationship.