• Performed front-office and reception duties and assisted hotel guests professionally

• Communicated with guests and colleagues to support smooth day-to-day hotel operations.

• Handled assigned tasks responsibly with attention to guest needs and service quality.

• Worked cooperatively with staff members to coordinate tasks and achieve hotel objectives.

• Maintained professional conduct, reliability, and a positive attitude in a hospitality environment.

• Welcomed and assisted guests during check-in and check-out.

• Handled guest inquiries, requests, and complaints professionally.

• Managed room reservations, bookings, and guest information.

• Answered telephone calls and responded to guest messages and inquiries.

• Maintained accurate guest records and front-office documentation.

• Coordinated with housekeeping and other departments to ensure smooth hotel operations.

• Provided information about hotel facilities, services, and local attractions.

• Handled payments, prepared bills, and maintained basic front-desk records.

• Maintained professional communication and a friendly attitude with guests.

• Supported daily front-office operations and ensured quality customer service.

• Nepali

• English

• Hindi

• French (Basic)

• Reading novels and academic literature

• Listening to music

• Sports and fitness activities

• Traveling and exploring cultures

Passport no: 11365862

Date of Issue: 19 March 2019

Date of Expire: 18 March 2029

Issuing Authority: MOFA, Department of Passport